How we make our customers successful

Consultants by passion and excellence! Interconnection Consulting provides worldwide since 1998 to our customers competitive advantages through valuable industry and market knowledge as well as through tailor-made concepts and tools in order to optimize sales processes, lead generation, pricing and customer satisfaction.

Unfortunately there are no matching results for your query available. Maybe we can find answers to your questions together.

Please contact us via telephone, describe your needs or request a callback. Choose your preferred contact option, we are happy to assist you.

IC News - Don't miss any Industry Trends

The Floor Is Changing: A New Material Is Quietly Replacing Parquet Across Europe

Floors are changing across Europe. According to the study “IC Customer Insight – Floor Coverings in Germany, Poland, Spain 2025” by Interconnection Consulting — based on 1,455 interviews with homeowners aged 18+ across the three countries, covering material preferences, brand awareness, and buyer behavior — demand for Luxury Vinyl Tiles (LVT) is on the rise. In Poland, 20.4% of non-satisfied homeowners are considering switching to LVT, while adoption in Germany already stands at 11.1%. Spain lags behind with 3.5%, but 12.6% plan to adopt it — highlighting a clear gap between current use and future demand.

This shift is putting pressure on traditional materials such as parquet. While wood flooring remains popular in Poland and Spain, Germany shows a more advanced transition: 65.9% of LVT owners say they would not switch back, signaling strong consumer satisfaction and pointing to broader European trends.

In contrast, ceramics remain dominant in wet areas. Tiles account for over 75% of bathrooms and kitchens across all three markets, confirming their continued relevance where moisture resistance is critical.

Meanwhile, textile and carpet flooring are falling out of favor. Nearly half of surveyed homeowners — 45.9% across the three countries — are considering replacing them with an alternative floor covering. Spain leads this trend, with close to 50% of respondents willing to make the switch.

Distribution dynamics are also evolving. Manufacturers are losing direct influence, ranking only third or fourth as a purchase channel, with their direct sales declaration share declining by 6.4 percentage points in Poland and 2.2 points in Germany in comparison to last year’s edition.

Retailers and specialist dealers increasingly shape decisions: in Germany, DIY chains account for 53.7% of purchases, while in Poland and Spain specialist stores lead with 47.2% and 37.8%, respectively. Notably, in Spain nearly 30% of purchases are made via installers or interior designers.

A major industry challenge is low brand visibility. Only 27.4% of homeowners can name the brand of their flooring, with figures as low as 19.7% in Germany. Instead, consumers recall retailers rather than manufacturers.

At the same time, digital research is becoming essential. Across the three countries, 65.5% of consumers research flooring online before making a purchase, indicating a clear shift toward digital decision-making.

We are clearly seeing a market in transition. Consumer preferences are evolving faster than the installed base, while low brand awareness and the rise of digital research require companies to rethink how they engage with end customers,” said Aritz Blanco, author of the study.

Overall, the data points to a market where demand is shifting, consumers are increasingly informed, and brands must adapt quickly to remain relevant.

> read more

Facility Services Market in CEE-3 Recorded an Increase of 6.3% in 2025

Outsourcing, nearshoring and rising cost pressure are reshaping the Facility Services (FS) market in Central and Eastern Europe. In the CEE-3 region—Poland, the Czech Republic and Romania—the external FS market grew by 6.1% in 2025 to €20.5 billion, with a further 5% increase expected in 2026.

This refers exclusively to outsourced services, which are increasingly replacing in-house operations as companies respond to labour shortages, ESG requirements and operational complexity.

Infrastructural Services remain the largest segment (53.5%), while Technical Services are expanding faster (+5.6%), driven by demand for energy management and smart maintenance.

Growth differs across countries. Poland remains the largest market, growing by 5.9% on the back of strong outsourcing demand and infrastructure investment. The Czech Republic recorded more moderate growth of 3.5%, supported by expanding high-spec commercial real estate requiring advanced technical services.

Romania clearly stands out, with a surge of 10.6% in 2025. This growth is structural. As nearshoring accelerates, multinational companies relocating production to cities like Timișoara and Cluj-Napoca are increasingly adopting Integrated Facility Management (IFM), boosting outsourcing penetration.

Energy Management is the fastest-growing segment (+7.9%), while cleaning remains the largest service line. Industry is the main demand driver (34.6%), followed by commercial and office buildings, with transport gaining importance due to infrastructure expansion.

“Companies are no longer focusing only on cost savings. They are increasingly looking for integrated and technical services to manage more complex operations and meet sustainability goals,” says Saša Spiridonov, author of the study.

Overall, the CEE-3 external Facility Services market is shifting toward a more technology-driven and integrated model and is expected to reach €25.5 billion by 2029.

The competitive landscape remains fragmented. Local providers dominate labour-intensive services, while international players such as Atalian, B+N, Compass Group, Engie, Impel Facility Services, M2C, Securitas, Seris Konsalnet, Sodexo and Solid Security are strengthening their presence.

> read more

Keep in touch with our events

We deliver in our forums and seminars most up-to-date market data, industry related sales and marketing concepts as well praxis relevant tools. Benefit through information exchange with other important companies.

> See all current IC events

Leading Companies trust in Interconnection Consulting

Admonter

At the IC Impulsworkhop "Sales Optimization" we appreciate not only the practical relevance, but also the eloquent language and the perfect rhetoric. The most important benefit for our company was the sales pipeline. Adrian Capellarie (Head of Sales Admonter Holzindustrie)

Deutscher Holzfertigbau Verband

Interconnection provides us with the prefabricated house study a plausible and veritable data basis for the analysis of the actual situation in the prefabricated house market and beyond for the assessment of the future market development. We are happy to use this interpreted data for our lobbying and everyday work.

Thomas Schäfer (Managing Director, Deutscher Holzfertigbau-Verband)

ELK

The prefabricated housing study by Interconnection Consulting shows a real picture of the actual market situation and forms a valuable basis for our strategic decisions.

Gerhard Schuller (CFO ELK)

Epson

EPSON is satisfied with the Interconnection's way of communication with the market and with clients. EPSON is also appriciate the Interconnection's continuous work trying to aim the report to be at the higher level. As a result, EPSON rely on Interconnection data, for the market of POS Printers and Systems.

T.Murakami (Brand Management, Seiko Epson Corporation)

Gaulhofer

I appreciate on the forum "Impulsworkshop Vertriebsoptimierung" the practical relevance of Peter Berger linked with his practical examples. I also liked the sovereign presentation style. The most important benefit was for me, on the one hand refresh of methods and also the sales management tools that were shown. Ing. Dietmar Hammer (Head of Product Management Gaulhofer)

Kontron

The most important benefit of the Impulsworkshop "sales optimization" was in my view the procedure of the definition of strengths and the entire sales process. Mr. Berger is very competent and professional. Fabian Freund (Sales Manager, Kontron Austria)

Österreichs Personaldienstleister

The sales management tool "Jobs Intelligence Austria" has become indispensable for many Austrian temporary staffing providers for fast and correct strategic management decisions as well as a daily support tool for hot leads for the sales team. Interconnection Consulting has consider individually to all user needs during development process and also convinces with fast response times during operation.

Dr. Gertraud Höltl (Generalsekretärin Österreichs Personal Dienstleister)

Saint Gobain

Long experience and deep understanding of the construciton industry markets make up the quality of the IC studies. Interconnection Consulting is a constant companion concerning the assessment of markets and helpful for decision-making.

Bernd Blümmers (Directeur General, Saint-Gobain Solar Systems, Central Europe, Aachen)

Salamander

Interconnection Consulting reports deliver a worthfull external perspective and are so a good contrast with regards to our internal market point of views.

Pedro Posada (CEO Salamander Industrial Products Spain)

Scandinavian Business Seating

The IC Report gives a very good overview of the Western European office furniture market, in a well-structured way. The data is helpful to better understand the market developments and drivers.

Beatrice Sotelo (Director Business Development , Scandinavian Business Seating)

Schneider Electric

Under a short time constraint, Interconnection was able to deliver an outstanding study that exceeded my expectation in terms of quality and market breadth. I highly recommend Interconnection to anyone in need of market research.

Jeff Canterberry (Director of Strategy and M&A, Schneider Electric)

Sodexo

When developing new market strategies, Interconnection is a trusted source we always come back to. Christian Frey (Marketing Manager CS DACH)

Happy Clients

4458

Happy Clients

Markets Reports

14889

Market reports worldwide

Consulting Projects

3167

Consulting Projects

Foren and Seminars

1345

Forums and seminars

Do not hesitate to contact us

Please describe your needs or request a callback. We look forward to hearing from you and contact you immediately.

By submitting the request, you agree that your personal data in the database of the Interconnection Consulting Group will be stored until further notice and used for further processing and sending of information. The data will not be shared with third parties.

You can revoke your given declaration of consent with effect for the future here at any time here.